Resident Experience
Your residents won’t want to live anywhere else
Give residents everything they need in a single app. Connect between neighbors, offer rewards, and use AI insights to personalize communication every step of the way.
custom experience
Our solutions, your brand and processes
- White-labeled appYour resident app should look and feel like yours. Add your property’s logo, colors, and style for a seamless experience.
- On-brand communicationEnsure every email and message that’s sent to residents is consistent with your brand guidelines and tone of voice.
- Customizable processesYou have full control over every process—from the steps in the move-in checklist to the vendors featured in the marketplace.
all-in-one APP
Deliver 1 resident experience, not 10
- Renter application
- Move-in checklist
- Rent payment
- Service requests
- Amenity reservations
- Keyless access
- Smart home devices
- Package notifications
COMMUNITY & REWARDS
Connect neighbors and drive loyalty
Resident profile
Residents can create personal profiles and browse others, showcasing details like birthdays, pets, hobbies, and social media links.
Events and groups
Boost engagement by organizing events and creating interest-based groups where residents can meet like-minded neighbors.
Polls and discussions
Keep residents informed and collect feedback by posting polls and open discussions in the community feed.
Digital rewards
Drive satisfaction by rewarding actions like leaving reviews, participating in community activities, or paying rent on time.
Direct inbox
Allow residents to communicate 1-1 through a personal inbox, facilitating direct connections and community ties.
Marketplace
Support local businesses with a marketplace where residents can buy, sell, or trade items and access exclusive discounts and services.
personalization with ai
Tailor communication with AI insights
- Maintenance insightsVenn’s AI tells you which resident issues are a top priority so your team can send more empathetic messages, offer personal rewards, and ensure residents feel heard.
- Community and feedbackCommunity interactions, CSATs, and reviews reveal key satisfaction and engagement drivers. Use these insights to create events and messaging that resonate.
- Renewal outreachWith AI-powered renewal predictions, you can send targeted offers and reminders, addressing specific resident concerns to increase retention.
How Venn works
Connect your tech stack
Venn’s open API connects with any PMS, point solution, and service provider so you get a custom experience.
Simplify
experiences
A single intuitive hub for teams and a branded app for residents to manage everything in one place.
Collect
AI insights
Discover insights you never knew about your residents and business along with AI recommendations.
Automate &
personalize
Easily automate manual tasks and communication from move-in checklists to renewal processes.
“Venn really helped us advance our resident experience. We’ve created an environment where residents get to meet their neighbors, get to know what’s around them, and become a part of the community much faster.”
Eli Ungar
Founder
"Launching Venn in conjunction with the launch of Yardi was as seamless as it gets.. You guys really hit it out of the park with everything and I couldn’t have asked for a better experience."
Kal Kozycki
Senior General Manager
“From very early on it seemed like Venn was this one stop for everyone…It’s going to simplify everything. [Venn] is very user friendly and reduces a lot of the excess [tech] we have.”
Austin England
Property Manager
“What I appreciate most about the Venn team is their dedication to improving the user experience. They actively listen to feedback and incorporate new features that make it even more user-friendly.”
Dragana Lazic
Director of Residential Operations
“We rigorously vetted Venn for 14 months because we knew the next technology move we made would need to be transformative for our industry.”
Jenna Miller
VP, Customer Experience