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Amenities

Memberships turn your perks into monthly revenue streams.

Package the amenities, perks, and services you already have into tiers residents join in your app. Billing runs with rent and follows the lease, so membership revenue keeps coming without extra work.

How memberships work

Tiers you define, for one community or your whole portfolio.

Set up free or paid tiers for one community, a group of communities, or your entire portfolio. Choose which amenities each tier unlocks and add the perks that matter to your residents, like member rates, earlier booking, premium events, or in-home package delivery, so residents can use amenities beyond their own building with the right tier.

Residents upgrade where they already are.

Locked amenities stay visible in the app with what members get, so residents upgrade from the amenity page in a couple of taps. Their member rate applies right away.

New residents join at move-in.

Membership can be a step in the move-in checklist. New residents pick a tier before they arrive, and it starts with their lease, billed with rent.

The AI concierge offers it at the right moment.

When a resident asks about something a membership would solve, the AI concierge offers the tier that fits and signs them up in the same conversation, by text, in the app, or by email.

Billing that follows the lease

Set it once. Venn keeps every membership in step with the lease.

  1. Billed with rent

    Membership charges go on the resident's rent bill, so there's nothing new to pay or chase.

  2. Starts with the lease

    Memberships can start on the lease or move-in date, with an upcoming state before then.

  3. Prorated at move-out

    Charges prorate when the lease ends, so no one is billed for days they don't live there.

  4. Renews with the lease

    Memberships can renew into the next lease on their own.

  5. Auto-enroll by rent type

    Enroll everyone in a unit type, like furnished units, in the tier you choose.

  6. Concessions in bulk

    Give a free month or a discount to a whole list of residents from one file.

Why memberships belong on your Company Brain

A membership tool tracks who paid. Your Company Brain ties every membership to the lease.

ComparedMembership tool on its ownMemberships on your Company Brain
BillingCharged through the tool's own paymentsBilled with rent
Lease changesTracked apart from the leaseStarts, renews, and prorates with the lease
Where residents joinA separate booking site or appThe app they already use for rent and bookings
Getting startedAnother vendor and payments accountAlready on your Company Brain

Questions about memberships

What is an amenity membership for apartments?

An amenity membership is a paid or free tier that gives residents access to premium amenities, member rates, and perks on top of their lease. Venn Memberships let you define tiers for each building, bill them with rent, and keep them in step with the lease.

What can a membership include?

Anything you offer: premium amenities in one community, a group of communities, or your entire portfolio, member rates, earlier booking, premium events, and services like in-home package delivery. You define each tier, and higher tiers include everything below them.

How are memberships billed?

Venn adds the membership to the resident's rent bill. It can start with the lease or move-in date, prorates at move-out, and can renew into the next lease on its own.

How do residents join?

Residents join in your app or web portal: as a step in their move-in checklist, or from any amenity page that shows what members get. The AI concierge can also offer the right tier and sign a resident up in the conversation, and you can auto-enroll residents by unit rent type.

Can a membership cover more than one community?

Yes. You set each tier for one community, a group of communities, or your entire portfolio, so residents can book amenities beyond their own building. Locked amenities stay visible with an upgrade button, and higher tiers always include everything below them.

How do we see what memberships earn?

The Membership report in the Hub shows members, recurring revenue, and billing over time, by building and by tier.

See Memberships in a demo

We'll set up a tier, upgrade a resident, and show the revenue in the Hub.

Book a demoBack to Amenities →