Home, handled.
One branded experience for everything residents need, from rent and repairs to packages, guests, and amenities. Whether they tap the app, log in on the web, or send a text, the AI concierge takes care of it, so your team doesn't have to.
Maya's home screen brings up what matters to her: a package, tomorrow's yoga, her renewal offer.
Why residents keep it on their home screen
- 01
One place instead of five apps
Rent, requests, packages, keys, amenities, guests, events, and documents live under one login. Every feature shares the same resident profile, so nothing gets entered twice and your team sees the whole picture.
Everything Maya needs is in one menu: requests, packages, guests, and bookings.
- 02
Your name, not ours
The whole experience carries your brand, logo, and colors, so residents see your community instead of a vendor.
Your app in the App Store, with your name, your icon, and your screens.
- 03
A concierge that answers and acts
Residents text, chat, or email any time. The AI concierge answers from your building's own information and takes them straight to the right screen.
Explore AI ConciergeMaya asks in her own words, and the concierge opens the right screen: rent, her pool reservation, or a guest pass.
Everything Maya needs is in one menu: requests, packages, guests, and bookings.
Your app in the App Store, with your name, your icon, and your screens.
Maya asks in her own words, and the concierge opens the right screen: rent, her pool reservation, or a guest pass.
Why the resident app belongs on your Company Brain
A resident app on its own sees the resident's account. Your Company Brain sees their whole story, from the first tour to renewal.
| Compared | Resident app point solution | Resident app on your Company Brain |
|---|---|---|
| Resident record | A copy of your PMS, refreshed on a schedule | The same record your leasing, maintenance, and renewals teams use |
| Leasing history | Starts at move-in | Carried from the first prospect touch through application and move-in |
| What your team sees | The app's own activity | Every request, package, booking, and message on the resident's profile |
| Getting started | Another vendor, login, and PMS integration | Already on your Company Brain |
Everything residents need, from move-in to move-out
AI concierge
Answers and acts by text, in the app, and by email, day and night.
Explore AI ConciergeMaintenance
Requests with photos, live status, and a technician app for your team.
Explore MaintenanceAmenities
Free and paid bookings with your rules, approvals, and member rates.
Explore AmenitiesMemberships
Tiers that unlock amenities and perks, billed with the lease.
Explore MembershipsGuests
One-time, recurring, and permanent visitors, registered by residents.
Explore GuestsSmart access
Unit, building, and amenity doors open from the app.
Packages
Scanned at the desk in seconds, with a notice to the resident.
Explore PackagesCommunity and events
Groups, posts, events with RSVPs and waitlists, and moderation.
Explore Community & EventsRent payments
Residents see their balance and pay rent in the app.
Documents
Publish files to a building, a community, or one group of residents.
Away notice
Residents tell you when they're away and ask for services while gone.
Surveys and reviews
Ask residents at the right moment, and route anyone unhappy to your team.
Connected to the tools you already use
Everything residents touch, connectedYour property management system, doors and keys, packages, payments, and the services residents use.
Yardi
Property Management SoftwareResidents, units, leases, and balances come in. Payments and service requests sync back.
RealPage
Property Management SoftwareResidents and leases sync, and residents pay rent through RealPage in the app.
Entrata
Property Management SoftwareResidents, units, and leases sync, and service requests flow both ways.
RentManager
Property Management SoftwareProperties, residents, and leases stay in sync with the app.
Salto
Access ControlUnit, building, and amenity doors open from the app's Keys screen.
ButterflyMX
Access ControlResidents open the front door from the app or answer the intercom on their phone.
Brivo
Access ControlBuilding and common area access follows the lease.
Avigilon Alta (formerly Openpath)
Access ControlMobile credentials for building entry and guest access.
Schlage
Access ControlBuilding entry and guest access tied to the lease.
August
Access ControlCommon area access turns on with the lease.
LuxerOne
PackagesLocker deliveries show up in the resident's app.
Parcel Pending
PackagesLocker deliveries tracked in the app, with a notice when one arrives.
Fetch
PackagesOffsite package delivery to the resident's door.
Stripe
PaymentsResidents pay for amenities, memberships, and move-in costs by card or bank.
Bilt
PaymentsRent payments that earn residents rewards, routed by building.
Honeywell Thermostats
Maintenance, BuildingThermostat control tied to the unit.
Kode
Maintenance, BuildingSmart building devices through one connection.
Zendesk
MaintenanceService requests reach your service desk.
Amenify
Resident ServicesA resident services marketplace inside your app.
Google Business Profile
Marketing, ReputationReview status from Google in your dashboard.
See the Resident App & Portal live, or keep exploring
Questions about the Resident App & Portal
What is the Venn Resident App & Portal?
The Venn Resident App & Portal is the resident side of Venn for apartment operators: a branded resident app and web portal where residents pay rent, submit service requests, book amenities, register guests, pick up packages, open doors, join events, and talk to an AI concierge, all in one login. Your team runs it from the Venn Hub.
Is the app branded for our company?
Yes. The app carries your name, logo, and colors in the App Store and Google Play, with a web portal to match. Operators like Bozzuto, Kairoi, and Related run their own branded apps on Venn.
Do residents need to download an app?
No. Everything in the app also works in the web portal, and residents can text the AI concierge without opening either one.
Can each building look different?
Yes. Your team sets the home screen for each building: which tiles appear, in what order, and what they say, with a preview of exactly what residents will see.
How do residents get access?
Residents are invited automatically from your property management system when their lease is signed, and access follows the lease. Move-in tasks open before move-in day, and access ends when the lease does.
What does the AI concierge do?
It answers residents' questions from your building's own information, and it takes action: it files and updates service requests, checks balances, and opens the right screen to book, pay, or add a guest. Anything sensitive goes to your team.
Explore AI ConciergeWhich systems does it connect to?
Venn syncs with Yardi, RealPage, and Entrata for residents, leases, balances, and requests, and with Salto, ButterflyMX, Brivo, and Avigilon (formerly OpenPath) for doors and access.
Is resident data private?
Yes. Residents see only their first name and last initial in community features by default, and your data is isolated per customer and never used to train AI models.
See the Resident App & Portal in a demo
We'll walk through a day in a resident's life, from the app and the concierge to your team's side.
Book a demo