Residents who know their neighbors renew.
Events, interest groups, and discussions live in the app residents already open for rent, keys, and requests, so they actually use them. You keep more residents, hear what's going on in every building, and fix problems before they turn into reviews.
A new event goes live, and Maya RSVPs in the app.
+37- 62%more likely to plan to renew with 7+ friends in the building
- $3,976to replace a resident who moves out
From neighbors to renewals
- 01
Friends are why people stay
A new building down the street can match your amenities. It can't match the neighbor someone runs with on Saturdays. Residents with seven or more friends in the building are 62% more likely to plan to renew than residents with none, and interest groups are where those friendships start.
Maya joins the Dog Owners Club and votes in a neighbor's poll on meetup times.
- 02
Events people actually go to
Residents suggest and host their own events, and every event shows who's going. An invite from a neighbor, with friends already on the list, beats another flyer from the office.
Maya sees 14 neighbors are going to Book Club, RSVPs, and can share it in her groups.
- 03
Get there before the bad review
Residents talk about your building either way. In a Facebook group, a WhatsApp chat, or a Reddit thread, you can't see it or answer, and those threads show up in Google and AI search. In Venn, your team sees the conversation, and an AI agent checks every post and reply against your guidelines before it goes up.
Thought for 2s · 2 steps
I held back a post calling for a rent strike, and published the book swap.
- 04
See which buildings are going quiet
The Events participation report shows RSVPs, check-ins, and ratings by community, so you know where to act long before renewal season.
Harbor Point's check-in rate is 41%, the lowest of your three communities.
Maya C.
Jamie L.
Maya joins the Dog Owners Club and votes in a neighbor's poll on meetup times.
Maya sees 14 neighbors are going to Book Club, RSVPs, and can share it in her groups.
Thought for 2s · 2 steps
I held back a post calling for a rent strike, and published the book swap.
Harbor Point's check-in rate is 41%, the lowest of your three communities.
Track how every building feels
The Interest groups insights report sorts every group discussion by tone and topic, month over month. Open a complaint category to see the threads behind it, like residents talking about a broken elevator, and jump into the conversation.
Why community belongs on your Company Brain
A community app sees posts and RSVPs. Your Company Brain sees the resident behind them, with their lease, requests, and packages.
| Compared | Community point solution | Community on your Company Brain |
|---|---|---|
| Where residents find it | A separate app or group residents have to remember to open | The app residents already open for rent, keys, packages, and requests |
| What conversations tell you | Nothing outside the chat | Who's likely to renew and which events and amenities residents love |
| Getting started | Another vendor, contract, and PMS integration | Already on your Company Brain |
Ready to deploy on your Company Brain
Recurring events
Set the day and when it ends, and every date is created for you.
The right audience
Post to a community, specific buildings, or members of a membership.
Waiting lists
Everyone waiting is told when a spot opens, and the first to RSVP gets it.
QR code tickets
Every RSVP gets a ticket in the app, scanned at the door.
External guests
Open an event to guests from outside the building, and add them to the attendee list.
Paid events
Charge for a ticket when an event has a cost.
Resident-hosted events
Residents suggest and host events, and your team approves them.
Interest groups
Residents join groups or suggest new ones, from pet owners to a marketplace.
Discussions and polls
Residents and your team post, comment, like, and vote.
Privacy mode
Hide neighbor profiles and resident lists for communities that want it.
Reminders and calendars
A reminder the day before, and one tap to add the event to a calendar.
Interest groups insights
Messages, sentiment, and complaints by topic, community, and group, month over month.
Events participation report
RSVPs, check-ins, and ratings by community, building, and category.
Connected to the tools you already use
Yardi
Property Management SoftwareResidents and units come in, so events and groups reach your current residents.
Entrata
Property Management SoftwareResidents and units come in, so events and groups reach your current residents.
RealPage
Property Management SoftwareResidents and units come in, so events and groups reach your current residents.
See Community & Events live, or keep exploring
Questions about Community & Events
What is Venn Community & Events?
Venn Community & Events runs events, interest groups, and discussions for apartment communities, on your Company Brain. Your team manages them from the Venn Hub, and residents RSVP, join groups, and post in your branded resident app. It's built to keep residents renewing: residents with friends in the building are far more likely to stay.
Do community events and groups really improve renewals?
Yes. In a Witten Advisors study of more than 30 apartment communities, 29% of residents with no friends in the community intended to renew, compared with 47% of residents with seven or more friends. That matters because a move-out is expensive: Zego's 2022 resident experience report put the cost of replacing a resident at $3,976 in lost rent, concessions, repairs, and marketing.
How does community protect our online reputation?
Residents will talk about your building either way. When the conversation happens in a Facebook group, a WhatsApp chat, or a Reddit thread, your team can't see it or respond, and Reddit threads show up in Google and in AI search answers. When it happens in your app, your team sees an issue early, can reach out before it becomes a review, and AI keeps posts within your guidelines.
Can we track how residents feel?
Yes. The Interest groups insights report sorts every group discussion by tone and topic each month. It shows the share of negative discussions, complaints about the property, complaints by category, and which communities and groups to watch, compared with the previous period. From any category you can open the discussions behind it and go straight to the group thread.
Why not just use a Facebook or WhatsApp group?
A Facebook or WhatsApp group lives outside your platform, so it's hard to keep it to current residents and your team can't step in. It's also one more place residents have to remember. In Venn, groups and events sit in the app residents already use every week, only residents of the buildings you choose see each post, and your team manages it all from the Hub.
How does moderation work?
AI reviews every post and reply against your community guidelines before it's published, in the feed and in interest groups. Posts it holds back show as Rejected in the Hub, and your team can publish one anyway or ban a resident from posting from their Resident 360 profile.
How do waiting lists work?
When an event is full, residents tap Notify when available to join the waiting list. If someone cancels, everyone on the list gets a notification at once, and the first person to RSVP gets the spot.
Can residents create their own events or groups?
Yes. Residents can suggest an event or a group from the app, and resident-hosted events are marked as hosted by a resident. Your team approves them before they go live.
How does the app know who's a current resident?
Venn brings in residents and units from your property management system, such as Yardi, Entrata, or RealPage. Events and posts go only to the communities or buildings you choose.
Can we keep residents' details private?
Yes. Residents see their neighbors by first name and last initial. Privacy mode hides neighbor profiles and resident lists for a community, and you can hide an event's RSVP list. Your data is isolated per customer and never used to train AI models.
See Community & Events in a demo
We'll show you how community keeps residents renewing, and how your team hears issues before they become reviews.
Book a demo